FieldStones support
Tell us what’s getting in the way.
For access questions or app issues, contact the support team by email. No separate support account or ticket form is required.
Help us understand the issue
What to include in your email
Share enough context to identify the problem without including passwords, Social Security numbers, payment information, or unrelated sensitive information.
-
01
Who and where
Your name, organization, and whether you are using iPhone, Android, or web.
-
02
What happened
The workflow you were using, what you expected, and what happened instead.
-
03
Useful context
Approximate time, work-order or appointment reference when relevant, app version, and a screenshot if appropriate.
This is not an emergency channel
For an immediate safety, job-site, payroll, or scheduling concern, follow your organization’s established procedures and contact the appropriate supervisor or office team.